A Three-Prong Lens – Here are three categories through which today’s potentially most disruptive HR-technology solutions can be assessed. Lately, the discussions and challenges I hear about from HR leaders seem more focused on trying to make sense of a complex and growing HR-tech market, and how to best take advantage of all this growth and innovation. One way for HR leaders to approach these kinds of challenges and determine how to spend their time and resources is to consider innovative and potentially disruptive HR technologies across a set of three criteria or broad categories of impact.
One: If the HR solutions reduce or eliminate organizational barriers for HR and
Two: If the HR solutions help to elevate customer service — for internal
customers or external customers
Three: If the HR solutions help to support and create a differentiated and
personalized employee experience
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