The power to perform: Human capital 2020 and beyond: PwC

 

In the face of political upheaval, fast-shifting customer expectations, and technological and regulatory disruption, the question is no longer whether nancial services (FS) is being transformed, but how quickly, how to keep pace, and how to deliver strong business results in this new environment.

In an earlier paper, PwC analysed the impact of these transformational developments on operational and organisational models in FS, including capabilities, decision making and reporting relationships1. In The power to perform: Human capital 2020 and beyond, they focus on how these developments are shaping a new people agenda, and set out how FS organisations can proactively manage human capital to ensure they remain relevant and competitive.

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About Manoj Kumar 68 Articles
A senior management consulting professional and an entrepreneur by heart, Manoj has led global change programs for fortune 500 companies like HSBC, Fidelity Investments, and GE. His expertise lies in functional strategy development, operating model building, process analysis, operational improvement, and simplification including global implementation of BI technologies. In 2014, he was recognized as one of the Top 72 HR Analytics Influencers worldwide. He is currently working as the Vice President, HR Analytics, HSBC. He is also very active in the Entrepreneurial community in India. His entrepreneurial stints include – India’s first online Toy Rental Company “Rentoys” (http://www.rentoys.in), featured in Outlook Money, ET, DARE, UTV Pitch, ET Now, BangaloreMirror, Indian Express, DNA) and an online marketplace for Indian voiceover artists – VoiceHired.com (1000+ artist community)